Ethics
in the Goat Business - Part 1 Buyer
Beware Ethics
is an important topic for anyone in business. What I have learned in my first
3 years of owning goats, is that not everyone knows what ethical behavior is,
or conducts their business with ethics in mind. It doesn't matter where someone
comes from, or what profession one has, ethics are something you either have or
you don't. I
am providing my first buying experience of registered animals is an illustration
of an unethical seller taking advantage of a new or unsuspecting buyer. In
July 2003, I had placed an ad on some of the goat groups that I belonged to looking
for a grade doe. I already had 3 grade does and I was looking for one more. A
lady emailed me privately and offered me 2 registered goats, she would deliver
them the next day. The price was right, the questions I asked were promptly answered,
and the pictures of the animals I requested seemed to be right. These
were to be my first registered animals, and I was very excited to see them. Never
seeing Nubians before, when they arrived the next day I did not know right away
that their growth was a bit stunted. During
the correspondence that I exchanged with the breeder, I had asked many questions.
The main question was whether or not the does were registered. I was assured that
they were. Not knowing anything about ADGA at the time, I agreed to the purchase. Through
all of the anticipation, my 2 darlings arrived in the back-seat of the breeder's
cars, where they had been riding on her children's laps. The goats were well mannered,
and were on leads. They had a gloss to their coats, however the goats were very
small. I was
told that these were show quality goats when I bought them, and they were kept
slim in order to show, only later to find out their thin bodies was attributed
to not being fed properly. The
breeder and her family stayed for a couple hours, and gave me information on upkeep,
feeding, and worming for these 2 goats. Things seemed to be going well until it
was time to sign over the papers. At that time I was told that the ears on the
does had not been tattoo'd because one letter she needed was missing from her
tattoo kit. Not understanding the rules for tattooing I didn't think it was too
much of a problem. She pulled out some paperwork, and then told me that the goats
were not papered, but they would be if I sent the papers in with the appropriate
fees. She assured me this is common practice, and again I thought nothing of it. After
she left, I was reading through the paperwork that she left for me and found out
that she had signed the paperwork on the wrong line. I emailed her right away
and she told me to send them to her and she would sign them and return them to
me. I promptly sent her the paper, with a return envelope. Weeks went by and I
did not receive the papers. I was starting to get a little upset over the fact
that I had paid money for these goats and could not get their papers. During
this same time frame I found out that one of the does that I received had not
been weaned properly. All she wanted to do was cry. I kept asking the breeder
why she was crying all of the time, and she said that Nubians did that all the
time to get used to it. My Mom, who has been around farm animals all her life
told me that something was wrong with a baby that would cry all the time. The
neighbors would call thinking that there was a child in distress, only to chuckle
when they found out it was my Nubian doeling. I
finally decided that maybe she just was too hungry. I made her a bottle of milk
and this doeling took to it like she had been starved to death. She had foam on
both sides of her mouth, dropped to her knees and sucked that bottle dry in a
matter of seconds. She stopped crying! My
Mom was in tears by this point and told me that there is no way that this baby
had been weaned properly. She opened her mouth and looked at her teeth, and saw
the tiny milk teeth. Her sister was more robust and developed than she was. So
three times a day I would feed this little girl her bottle. Had I not fed her
these supplements she would have surely died. Getting
the papers on these does would have been a nightmare had it not been for a kind
lady in Washington who served on the ADGA Arbitration Board. I was no longer getting
information from the woman that I bought the goats from, and the rumors were flying
as to her unpleasant background. The breeder cited for me rules out of the ADGA
handbook that would have prevented me from seeking assistance from the Arbitration
Board. By not tattooing these animals, that technically would have prevented me
from seeking a decision from the Arbitration Board through ADGA. I
had found out later from other folks who had either bought or sold animals from
the same breeder that she and her family had moved from state to state and it
was common practice for her to neglect and harm her animals. I had been told outlandish
stories of state officials rescuing abandoned animals left by this person. After
further research, I found out she had been investigated by a number of agencies
for a number of serious crimes including being in this country illegally. Her
husband was also wanted for felony charges. At
the time I purchased my goats, a few other individuals also bought goats from
her. Many of these animals were infested with worms and were badly malnourished.
One breeder in particular had to donate the animals to a petting zoo due to the
fact they could not be bred since they were infested with worms so much that it
caused them to become sterile or unable to carry full term pregnancies. Thankfully,
after a lot of correspondence, I was able to get the papers for my 2 goats. However,
the process was delayed because the breeder had not settled her account the year
before and owed ADGA quite a bit of money. That did not have anything to do with
me, but I was not issued my papers until she settled her account. I
do not hold any hard feelings toward this person at this time because I have the
benefit of owning and loving 2 does that wouldn't have had a fighting chance otherwise.
They are blossoming and developing into quite beautiful does. I have learned a
great deal from this experience, and will be more cautious in the future when
purchasing sight unseen animals. The
reason for me sharing this story is to illustrate for you the importance of full
disclosure when selling an animal. The truth is always the best policy, even if
that means losing a sale. If
you are in business to buy and sell registered animals, you really need to be
educated in the rules for the organizations of which they are registered. Selling
animals knowing full well that you are violating the regulations is dishonest,
and could cost you your membership in the organization for violating those regulations.
As a new goat
owner, there are things that I should have been aware of and asked prior to committing
to purchase the goats. The
following is a list of things you should ask a seller when making a decision to
buy a goat(s): Asking
for current photos from either side, and front. (some images can be deceiving)
Shot, worming and overall care records Show records, milking records, pedigree
information CAE and CL information (you want negative reports on any animal
you consider) Feeding regimen including grain and hay (rations and brands)
Tattoos in the ear (Make sure papers match tattoos)! Ask for references!
In my case, had I asked for references, I would have more than likely been persuaded
not to purchase from this breeder.
Hind
sight is 20/20, and I have learned a lot from this experience. However, even the
most well intended person can have problems with a sale/purchase if the person
selling the animals is not being ethically responsible. Selling
animals that are chronically sick, have birthing problems, or problems with coccidiosis,
without disclosing that to the potential buyer is unethical. Anything and everything
that you know about the animal good or bad should be disclosed so that the buyer
may make an educated decision based upon the information given. Even if that means
losing a potential sale, your reputation for being an ethical breeder should be
worth more than the cost of an animal. The
goat world is a very small community of breeders. A buyer is more inclined to
tell all of their friends about you if they have a positive buying experinece.
A buyer will tell the world if they have a negative buying experience.
Sellers Beware
Buyers
are not always the only victims when it comes to buying and selling animals. Over
the last few years I have heard a lot of stories regarding sellers that have been
taken to the cleaners by buyers. One
of the biggest issues has to do with payments. How many sellers do you know of
took a payment only to have the check bounce and the person who wrote the check
nowhere to be found? Many goat breeders that I have talked to now only accept
either Paypal or a Certified Check/Money Order. What
about the buyer who agrees to payment terms, takes the animal home only to forfeit
and not make the payments as agreed? To avoid this scenario, if you plan on working
out a payment plan, do not relinquish the animal or it's papers until the payments
have been made in full. This way you are not out anything if the person does not
follow through on payment terms. Another
problem is with buyers who purchase an animal, do not care for it properly, and
then expect you to refund the purchase price or take back the animal. To avoid
this scenario, it is a good idea to provide a clearly written Bill of Sale at
the time of purchase. The Bill of Sale should include the condition that the animal
was in when it left your premises, what policies you have for refunds or exchanges,
and a specific period of time where you may entertain the notion to exchange.
Putting all of your terms in writing will save you hassles and heartaches at a
later date. When
in doubt, ask lots of questions. Write down any and all pertinent information
regarding a specific transaction prior to the closure of the transaction. The
written word is hard to dispute when you have appropriate documentation that both
the buyer and seller have signed and dated.
© 2004 Danielle Westvang All Rights Reserved
Permission
was granted to Goat Biz Magazine to publish this article. |